apport information
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
** Tags added: apport-collected rafaela
** Description changed:
I have installed Linux Mint 17.2 Mate(64bit) on my new Acer Aspire
E5-573. I am having a problem with wifi. Wireless connection is not
working, only wired connection is working.
I have a Qualcomm Atheros Device 0042 Wifi card.
Here is a output.
splinter@splinter ~ $ inxi -Fxz
System: Host: splinter Kernel: 3.16.0-38-generic x86_64 (64 bit, gcc:
4.8.2) Desktop: N/A Distro: Linux Mint 17.2 Rafaela
Machine: System: Acer product: Aspire E5-573 version: V3.72
Mobo: Acer model: ZORO_BH version: Type2 - A01 Board Version Bios:
Insyde version: V1.11 date: 04/20/2015
CPU: Dual core Intel Core i3-4005U CPU (-HT-MCP-) cache: 3072 KB flags:
(lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 6784.64
Clock Speeds: 1: 1700.00 MHz 2: 1700.00 MHz 3: 1700.066 MHz 4:
1699.867 MHz
Graphics: Card: Intel Haswell-ULT Integrated Graphics Controller bus-ID:
00:02.0
X.Org: 1.15.1 drivers: intel (unloaded: fbdev,vesa) Resolution:
1366x768@60.0hz
GLX Renderer: Mesa DRI Intel Haswell Mobile GLX Version: 3.0 Mesa
10.1.3 Direct Rendering: Yes
Audio: Card-1: Intel Lynx Point-LP HD Audio Controller driver:
snd_hda_intel bus-ID: 00:1b.0
Card-2: Intel Haswell-ULT HD Audio Controller driver:
snd_hda_intel bus-ID: 00:03.0
Sound: Advanced Linux Sound Architecture ver: k3.16.0-38-generic
Network: Card-1: Qualcomm Atheros Device 0042 bus-ID: 03:00.0
IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A
Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
Controller
driver: r8169 ver: 2.3LK-NAPI port: 3000 bus-ID: 02:00.0
IF: eth0 state: down mac: <filter>
Drives: HDD Total Size: 1032.1GB (0.5% used) 1: id: /dev/sda model:
WDC_WD10JPVX size: 1000.2GB
2: id: /dev/sdb model: SD/MMC size: 31.9GB
Partition: ID: / size: 230G used: 4.9G (3%) fs: ext4 ID: swap-1 size: 8.19GB
used: 0.00GB (0%) fs: swap
RAID: No RAID devices detected - /proc/mdstat and md_mod kernel raid
module present
Sensors: System Temperatures: cpu: 41.0C mobo: N/A
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 189 Uptime: 19 min Memory: 336.0/3879.3MB Runlevel: 2
Gcc sys: 4.8.4
Client: Shell (bash 4.3.11) inxi: 1.9.17
splinter@splinter ~ $ sudo rfkill list all
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
1: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
Please help.
+ ---
+ ApportVersion: 2.14.1-0ubuntu3.11
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: splinter 1891 F.... pulseaudio
+ /dev/snd/controlC0: splinter 1891 F.... pulseaudio
+ CurrentDesktop: MATE
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=0483444a-0d9a-4215-b36b-4aee75fd9ec0
+ InstallationDate: Installed on 2015-08-10 (0 days ago)
+ InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150627
+ IwConfig:
+ eth0 no wireless extensions.
+
+ lo no wireless extensions.
+ MachineType: Acer Aspire E5-573
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-38-generic
root=UUID=ce5d744c-0341-42b5-af57-4da5721790d8 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
+ RelatedPackageVersions:
+ linux-restricted-modules-3.16.0-38-generic N/A
+ linux-backports-modules-3.16.0-38-generic N/A
+ linux-firmware 1.127.12
+ Tags: rafaela
+ Uname: Linux 3.16.0-38-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 04/20/2015
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: V1.11
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: ZORO_BH
+ dmi.board.vendor: Acer
+ dmi.board.version: Type2 - A01 Board Version
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Chassis Manufacturer
+ dmi.chassis.version: Chassis Version
+ dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.11:bd04/20/2015:svnAcer:pnAspireE5-573:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
+ dmi.product.name: Aspire E5-573
+ dmi.product.version: V3.72
+ dmi.sys.vendor: Acer
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1483494/+attachment/4442658/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1483494
Title:
WIFI not working on Acer Aspire E5-573
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