Public bug reported: CID: 201411-16162 Dell Insprion 3558
This system can pass a single suspend test but can't pass the 30 cycles suspend stress test. It will hang somewhere in the process (not sure if it's resuming or suspending). With: * screen off * keyboard not responding * does not respond to power button, you can't wake it up with that However If you hold the power button for a while, you will hear that the HDD stop spinning. Steps: 1. Install 14.04.2 + updates (3.16.0-46) 2. Run the 30 cycle S3 stress test with checkbox Expected result: * System works fine after this stress test Actual result: * System hung during testing. Reproduce rate: > 80% ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.16.0-46-generic 3.16.0-46.62~14.04.1 ProcVersionSignature: Ubuntu 3.16.0-46.62~14.04.1-generic 3.16.7-ckt15 Uname: Linux 3.16.0-46-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.12 Architecture: amd64 CurrentDesktop: Unity Date: Wed Sep 9 00:13:04 2015 InstallationDate: Installed on 2015-08-21 (18 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) SourcePackage: linux-lts-utopic UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.12 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: ubuntu 3664 F.... pulseaudio /dev/snd/controlC0: ubuntu 3664 F.... pulseaudio CRDA: country TW: (2402 - 2472 @ 40), (3, 27) (5270 - 5330 @ 40), (3, 17), DFS (5735 - 5815 @ 40), (3, 30) CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=9fa2e333-2ce2-4516-bac7-66262283cd6e InstallationDate: Installed on 2015-08-21 (19 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) MachineType: Dell Inc. Inspiron 3558 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-46-generic root=UUID=3010c416-a6ed-4b18-93ea-09ed5c3ebd5a ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.16.0-46.62~14.04.1-generic 3.16.7-ckt15 RelatedPackageVersions: linux-restricted-modules-3.16.0-46-generic N/A linux-backports-modules-3.16.0-46-generic N/A linux-firmware 1.127.15 Tags: trusty Uname: Linux 3.16.0-46-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/05/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A00 dmi.board.name: 032010 dmi.board.vendor: Dell Inc. dmi.board.version: D02 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA00:bd12/05/2014:svnDellInc.:pnInspiron3558:pvr01:rvnDellInc.:rn032010:rvrD02:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 3558 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. ** Affects: linux (Ubuntu) Importance: Medium Assignee: Keng-Yu Lin (lexical) Status: Confirmed ** Tags: 201411-16162 amd64 apport-bug apport-collected blocks-hwcert taipei-lab trusty ** Package changed: linux-lts-utopic (Ubuntu) => linux (Ubuntu) ** Tags added: apport-collected ** Description changed: CID: 201411-16162 Dell Insprion 3558 This system can pass a single suspend test but can't pass the 30 cycles suspend stress test. It will hang somewhere in the process (not sure if it's resuming or suspending). With: * screen off * keyboard not responding * does not respond to power button, you can't wake it up with that However If you hold the power button for a while, you will hear that the HDD stop spinning. Steps: 1. Install 14.04.2 + updates (3.16.0-46) 2. Run the 30 cycle S3 stress test with checkbox Expected result: * System works fine after this stress test Actual result: * System hung during testing. Reproduce rate: > 80% ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.16.0-46-generic 3.16.0-46.62~14.04.1 ProcVersionSignature: Ubuntu 3.16.0-46.62~14.04.1-generic 3.16.7-ckt15 Uname: Linux 3.16.0-46-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.12 Architecture: amd64 CurrentDesktop: Unity Date: Wed Sep 9 00:13:04 2015 InstallationDate: Installed on 2015-08-21 (18 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) SourcePackage: linux-lts-utopic UpgradeStatus: No upgrade log present (probably fresh install) + --- + ApportVersion: 2.14.1-0ubuntu3.12 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: ubuntu 3664 F.... pulseaudio + /dev/snd/controlC0: ubuntu 3664 F.... pulseaudio + CRDA: + country TW: + (2402 - 2472 @ 40), (3, 27) + (5270 - 5330 @ 40), (3, 17), DFS + (5735 - 5815 @ 40), (3, 30) + CurrentDesktop: Unity + DistroRelease: Ubuntu 14.04 + HibernationDevice: RESUME=UUID=9fa2e333-2ce2-4516-bac7-66262283cd6e + InstallationDate: Installed on 2015-08-21 (19 days ago) + InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) + MachineType: Dell Inc. Inspiron 3558 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-46-generic root=UUID=3010c416-a6ed-4b18-93ea-09ed5c3ebd5a ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.16.0-46.62~14.04.1-generic 3.16.7-ckt15 + RelatedPackageVersions: + linux-restricted-modules-3.16.0-46-generic N/A + linux-backports-modules-3.16.0-46-generic N/A + linux-firmware 1.127.15 + Tags: trusty + Uname: Linux 3.16.0-46-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 12/05/2014 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: A00 + dmi.board.name: 032010 + dmi.board.vendor: Dell Inc. + dmi.board.version: D02 + dmi.chassis.type: 9 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvrA00:bd12/05/2014:svnDellInc.:pnInspiron3558:pvr01:rvnDellInc.:rn032010:rvrD02:cvnDellInc.:ct9:cvr: + dmi.product.name: Inspiron 3558 + dmi.product.version: 01 + dmi.sys.vendor: Dell Inc. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1493674 Title: [Dell Inspiron 3558] System can't pass the suspend 30 cycles stress test To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1493674/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs