apport information ** Description changed:
This has been going on for over a year. It doesn't matter if I have any applications open such as Evolution or Firefox. It could happen any time during the day when I'm working on the computer or during the night when its' the most idle. Once the video freezes the cursor can still be moved around the desktop however clicking on anything does not work. During this time all background process and cronjobs continue to run. Running the command listed below: chris@localhost:~$ cat /proc/version_signature > version.log cat: /proc/version_signature: No such file or directory Of course what I expect to happen is the video to not freeze every so often. What happened is that the video froze. cat release.txt Description: Ubuntu 14.04.3 LTS Release: 14.04 --- ApportVersion: 2.14.1-0ubuntu3.13 Architecture: amd64 CurrentDesktop: GNOME DistroRelease: Ubuntu 14.04 InstallationDate: Installed on 2014-10-24 (330 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash Tags: trusty Uname: Linux 4.0.0-997-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True --- ApportVersion: 2.14.1-0ubuntu3.13 Architecture: amd64 CurrentDesktop: GNOME DistroRelease: Ubuntu 14.04 InstallationDate: Installed on 2014-10-24 (331 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash Tags: trusty Uname: Linux 4.0.0-997-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True + --- + ApportVersion: 2.14.1-0ubuntu3.13 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: chris 2095 F.... pulseaudio + CurrentDesktop: GNOME + DistroRelease: Ubuntu 14.04 + HibernationDevice: RESUME=UUID=bb329dc0-0642-4b6a-876a-12c2f02fb7f6 + InstallationDate: Installed on 2014-10-24 (332 days ago) + InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) + IwConfig: + eth0 no wireless extensions. + + lo no wireless extensions. + MachineType: Dell Inc. OptiPlex 780 + Package: linux (not installed) + ProcEnviron: + TERM=xterm + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-63-generic root=UUID=4254a7e9-429b-4f53-a08c-ae7ff839b98f ro drm.debug=0xe plymouth:debug + ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25 + RelatedPackageVersions: + linux-restricted-modules-3.13.0-63-generic N/A + linux-backports-modules-3.13.0-63-generic N/A + linux-firmware 1.127.15 + RfKill: + + Tags: trusty + Uname: Linux 3.13.0-63-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 08/06/2013 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: A15 + dmi.board.name: 0C27VV + dmi.board.vendor: Dell Inc. + dmi.board.version: A01 + dmi.chassis.asset.tag: LE0006476 + dmi.chassis.type: 6 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvrA15:bd08/06/2013:svnDellInc.:pnOptiPlex780:pvr:rvnDellInc.:rn0C27VV:rvrA01:cvnDellInc.:ct6:cvr: + dmi.product.name: OptiPlex 780 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1497627/+attachment/4470269/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1497627 Title: Periodically video will freeze for no reason at all and no specific time between freezes. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
