Alexander Lindo, as per https://www.asus.com/Notebooks/K50IJ/HelpDesk_Download/ an update to your computer's buggy and outdated BIOS is available (218). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status New. Otherwise, please mark this as Invalid. Thank you for your understanding. ** Tags added: bios-outdated-218 utopic ** Description changed: I have been having an issue with garbled graphics on an ASUS K50IJ Laptop with Intel GMA X4500 integrated graphics. It is a difficult bug to recreate in a timely fashion as it requires you to be on the system for a decent amount of time (like an hour, sometimes less). Usage scenario to recreate this bug: would be to gradually build up to 10 Firefox or Google Chrome tabs. Minimize the applications, Open a 4000x3000 pixel photo in GIMP, do some editing. After using the computer for a while, go to the launcher and click Firefox or Chrome. Close Firefox or Chrome and then close GIMP. Firefox will take a while to close and while the hard drive is loading, the screen will suddenly become garbled. I've been a user of Ubuntu since version 6.06 (Dapper Drake) and have been using it exclusively on this laptop since version 12.04. I have not had this issue until 14.04. - The temporary workaround is to log out and log back in, after which the - graphics are back to normal. I also checked to see if it was a memory - issue but System Monitor does not appear to display such an issue. + Logging out and back in, after which the graphics are back to normal. I + also checked to see if it was a memory issue but System Monitor does not + appear to display such an issue. + + WORKAROUND: Add the following to /etc/default/grub and update grub: + GRUB_CMDLINE_LINUX="mem=2000mb” ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4 Uname: Linux 3.13.0-34-generic x86_64 .tmp.unity.support.test.0: - + ApportVersion: 2.14.1-0ubuntu3.3 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Aug 19 14:34:16 2014 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: - Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller]) - Subsystem: ASUSTeK Computer Inc. Device [1043:1862] - Subsystem: ASUSTeK Computer Inc. Device [1043:1862] + Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller]) + Subsystem: ASUSTeK Computer Inc. Device [1043:1862] + Subsystem: ASUSTeK Computer Inc. Device [1043:1862] InstallationDate: Installed on 2014-08-07 (12 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: ASUSTeK Computer Inc. K50IJ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-34-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/04/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 217 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K50IJ dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr217:bd12/04/2009:svnASUSTeKComputerInc.:pnK50IJ:pvr1.0:rvnASUSTeKComputerInc.:rnK50IJ:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: K50IJ dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Tue Aug 19 09:31:11 2014 xserver.configfile: default xserver.errors: - + xserver.logfile: /var/log/Xorg.0.log xserver.outputs: - product id 488 - vendor LGD + product id 488 + vendor LGD xserver.version: 2:1.15.1-0ubuntu2 ** Description changed: I have been having an issue with garbled graphics on an ASUS K50IJ Laptop with Intel GMA X4500 integrated graphics. It is a difficult bug to recreate in a timely fashion as it requires you to be on the system for a decent amount of time (like an hour, sometimes less). Usage scenario to recreate this bug: would be to gradually build up to 10 Firefox or Google Chrome tabs. Minimize the applications, Open a 4000x3000 pixel photo in GIMP, do some editing. After using the computer for a while, go to the launcher and click Firefox or Chrome. Close Firefox or Chrome and then close GIMP. Firefox will take a while to close and while the hard drive is loading, the screen will suddenly become garbled. I've been a user of Ubuntu since version 6.06 (Dapper Drake) and have been using it exclusively on this laptop since version 12.04. I have not had this issue until 14.04. Logging out and back in, after which the graphics are back to normal. I also checked to see if it was a memory issue but System Monitor does not appear to display such an issue. WORKAROUND: Add the following to /etc/default/grub and update grub: - GRUB_CMDLINE_LINUX="mem=2000mb” + GRUB_CMDLINE_LINUX="mem=2616mb” ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4 Uname: Linux 3.13.0-34-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.3 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Aug 19 14:34:16 2014 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:1862] Subsystem: ASUSTeK Computer Inc. Device [1043:1862] InstallationDate: Installed on 2014-08-07 (12 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: ASUSTeK Computer Inc. K50IJ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-34-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/04/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 217 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K50IJ dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr217:bd12/04/2009:svnASUSTeKComputerInc.:pnK50IJ:pvr1.0:rvnASUSTeKComputerInc.:rnK50IJ:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: K50IJ dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Tue Aug 19 09:31:11 2014 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 488 vendor LGD xserver.version: 2:1.15.1-0ubuntu2 ** Changed in: xserver-xorg-video-intel (Ubuntu) Importance: Undecided => Low ** Changed in: xserver-xorg-video-intel (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1358936 Title: [gm45] L-shaped memory with invalid swizzling To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1358936/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs