apport information ** Tags added: apport-collected
** Description changed: Most internet keys contain two devices: a storage device and the modem. Ubuntu 14.04 currently detects only the former. I tried two different internet keys: an Olicard sold by TIM and a Huawei by 3. This bug did not affect the first installation: for instance, using the Olicard key, the command "dmesg | grep 0b3c", where 0brc is the vendor's code, correctly returned something like: [ ...] usb 1-1: New USB device found, idVendor=0b3c, idProduct=f000 [ ...] usb 1-1: New USB device found, idVendor=0b3c, idProduct=c005 and the mobile broadband entry was activated in the network menu. I could actually connect to the wireless WAN. Similarly, an old installation on another computer (HP Pavillon) does everything right. Unfortunately, after installing the updates right after the first installation, only the first line is displayed (the one with product code f000 = mass storage), and the mobile broadband menu entry is not activated. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.19.0-33-generic 3.19.0-33.38~14.04.1 ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7 Uname: Linux 3.19.0-33-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Thu Nov 26 07:48:40 2015 InstallationDate: Installed on 2015-11-12 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-vivid UpgradeStatus: No upgrade log present (probably fresh install) + --- + ApportVersion: 2.14.1-0ubuntu3.19 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: bonatti 1985 F.... pulseaudio + /dev/snd/controlC0: bonatti 1985 F.... pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 14.04 + HibernationDevice: RESUME=UUID=ab93240c-4d5e-48ba-8b22-2ee6ae0f11af + InstallationDate: Installed on 2015-11-12 (60 days ago) + InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) + MachineType: TOSHIBA PORTEGE Z30-B + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-43-generic root=UUID=072e2a7b-732f-46eb-a43b-9bc12fbdeb64 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10 + RelatedPackageVersions: + linux-restricted-modules-3.19.0-43-generic N/A + linux-backports-modules-3.19.0-43-generic N/A + linux-firmware 1.127.19 + RfKill: + 0: phy0: Wireless LAN + Soft blocked: yes + Hard blocked: no + Tags: trusty + Uname: Linux 3.19.0-43-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 04/09/2015 + dmi.bios.vendor: TOSHIBA + dmi.bios.version: Version 3.20 + dmi.board.asset.tag: 0000000000 + dmi.board.name: PORTEGE Z30-B + dmi.board.vendor: TOSHIBA + dmi.board.version: Version A0 + dmi.chassis.asset.tag: 0000000000 + dmi.chassis.type: 10 + dmi.chassis.vendor: TOSHIBA + dmi.chassis.version: Version 1.0 + dmi.modalias: dmi:bvnTOSHIBA:bvrVersion3.20:bd04/09/2015:svnTOSHIBA:pnPORTEGEZ30-B:pvrPT253E-01U00VIT:rvnTOSHIBA:rnPORTEGEZ30-B:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0: + dmi.product.name: PORTEGE Z30-B + dmi.product.version: PT253E-01U00VIT + dmi.sys.vendor: TOSHIBA ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1520089/+attachment/4548036/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520089 Title: Internet keys not detected after Ubuntu 14.04 updates To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1520089/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
