Hello,

I will disable patches to dbginfo.sh. However, note that in a way I
dislike dbginfo.sh.

First of all the name of the script is an awkward one, very generic and
violates Debian Policy (which ubuntu also follows), specifically that
the binary ends with an extension.

Secondly, using custom, per-architecture scripts does not follow current
best practices of sustaining & support engineering. The currently
upcoming framework for such purposes is sosreport
http://sos.readthedocs.org/en/latest/ and it is used by Canonical
engineers and engineers of other supported distributions on z Series.
Integrating into sosreport with sosreport specific plugins would be
great.

On Ubuntu, we also have a combination of apport & whoopsie. The former
collects a lot of debug infomration about running system, and specific
packages via hooks if a report got initiated manually or due to a crash.
Apport comes with a privacy policy, and uploads things privately over
encrypted connections into launchpad for further follow-up. Also apport
crash files can be off-loaded from a system and reported using another
system (e.g. scp .crash from mainframe onto laptop, report from a
laptop). Secondly there are automatic crash reports, which one can opt-
into on server, to upload annomyzed crash data into
https://errors.ubuntu.com/ ( aka whoopsie-daisy) crash data from that
website is used to monitor, track, identify and prioritise bugs and
crashes. One in particular useful feature is that canaries software
updates use that data, for example if unforseen packages/daemons start
to crash due to an SRU and/or Security Update, such updates may be
pulled or further-fixed to prevent regressions in a stable release.

I hope we can integrate hardware specific debugging functionality into
the existing debug and support frameworks, rather than requiring custom,
mainframe specific, actions from canonical support and ubuntu users. On
ubuntu, we request our users to simply do $ ubuntu-bug foo -> to collect
all relevant information, and securely communicate it about any problem
faced, be that installer, a particular package name and/or binary name.

Regards,

Dimitri.

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https://bugs.launchpad.net/bugs/1539719

Title:
  dbginfo.sh needs to be included in s390-tools

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