apport information
** Tags added: apport-collected xenial
** Description changed:
I am using Ubuntu 16.04 on a Acer Aspire V3-472G equiped with a
Synaptics touch pad. According to dmesg, the touchpad is detected as a
generic mouse and synaptics driver seems not to be loaded
# lsb_release -d
Description: Ubuntu 16.04 LTS
Release: 16.04
Extract of dmesg:
# dmesg | grep SYN
[ 498.893555] input: SYN1B7B:01 06CB:2969 Touchpad as
/devices/pci0000:00/INT33C2:00/i2c-8/i2c-SYN1B7B:01/0018:06CB:2969.0002/input/input17
[ 498.893834] hid-multitouch 0018:06CB:2969.0002: input,hidraw1: I2C HID
v1.00 Mouse [SYN1B7B:01 06CB:2969] on i2c-SYN1B7B:01
# aptitude ssearch synaptics
v xorg-driver-synaptics -
v xorg-driver-synaptics:i386 -
i xserver-xorg-input-synaptics -
Synaptics TouchPad driver for X.Org server
p xserver-xorg-input-synaptics:i386 -
Synaptics TouchPad driver for X.Org server
i xserver-xorg-input-synaptics-dbg -
Synaptics TouchPad driver for X.Org server
p xserver-xorg-input-synaptics-dbg:i386
# xinput -list
root@saguti-laptop:/home/saguti# xinput -list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer
(2)]
⎜ ↳ MOSART Semi. 2.4G Wireless Mouse id=11 [slave pointer
(2)]
⎜ ↳ SYN1B7B:01 06CB:2969 Touchpad
Touchpad was detected without problems with Ubuntu 14.04
+ ---
+ ApportVersion: 2.20.1-0ubuntu2
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: saguti 2907 F.... pulseaudio
+ /dev/snd/pcmC1D0p: saguti 2907 F...m pulseaudio
+ /dev/snd/controlC1: saguti 2907 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 16.04
+ HibernationDevice: RESUME=UUID=93ec1eec-dc0c-4ac4-9b06-b2d3cca2a8da
+ InstallationDate: Installed on 2015-01-01 (484 days ago)
+ InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
(20140722.2)
+ Lsusb:
+ Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 002 Device 004: ID 04f2:b469 Chicony Electronics Co., Ltd
+ Bus 002 Device 005: ID 0489:e04e Foxconn / Hon Hai
+ Bus 002 Device 002: ID 3938:1031
+ Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: Acer Aspire V3-472G
+ NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-21-generic
root=/dev/mapper/ubuntu--vg-root ro acpi_sleep=nonvs resume=/dev/dm-1
+ ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
+ RelatedPackageVersions:
+ linux-restricted-modules-4.4.0-21-generic N/A
+ linux-backports-modules-4.4.0-21-generic N/A
+ linux-firmware 1.157
+ Tags: xenial
+ Uname: Linux 4.4.0-21-generic x86_64
+ UpgradeStatus: Upgraded to xenial on 2016-04-25 (4 days ago)
+ UserGroups: adm cdrom dip docker lpadmin netdev plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 09/24/2014
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: V1.21
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: EA40_HB
+ dmi.board.vendor: Acer
+ dmi.board.version: Type2 - A01 Board Version
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Chassis Manufacturer
+ dmi.chassis.version: Chassis Version
+ dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.21:bd09/24/2014:svnAcer:pnAspireV3-472G:pvrTBDbyOEM:rvnAcer:rnEA40_HB:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
+ dmi.product.name: Aspire V3-472G
+ dmi.product.version: TBD by OEM
+ dmi.sys.vendor: Acer
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1576906/+attachment/4651828/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1576906
Title:
Synaptics touchpad not well detected
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