Public bug reported: Acer Aspire E15 laptop (model number E5-573-54ZV) with Windows 10 and Bluetooth 4.0 adapter out of the box. While using Windows, I'm able to use the Bluetooth adapter.
I've installed Ubuntu 16.04 in dual boot. While using Ubuntu, the Bluetooth adapter is the only piece of hardware that does not work. I've been instructed at Ask Ubuntu to file a bug report against package linux: http://askubuntu.com/q/791785/560233 A report made using AIDA64 for Windows shows: 04CA 3014 Qualcomm Atheros Bluetooth 4.0 I don't know if that helps, but my laptop also has an Atheros Wi-Fi adapter, which the AIDA report shows as Atheros AR9565 802.11b/g/n Wireless Network Adapter, a PCI device with ID 168C-0036. Some more info: $ lspci -knn | grep Net -A2; lsusb 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc QCA9565 / AR9565 Wireless Network Adapter [11ad:0803] Kernel driver in use: ath9k Kernel modules: ath9k Bus 001 Device 002: ID 8087:8001 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 002 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 002 Device 004: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub $ uname -a Linux viny-notebook 4.4.0-24-generic #43-Ubuntu SMP Wed Jun 8 19:27:37 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux $ dmesg | grep -i bluetooth [ 20.905534] Bluetooth: Core ver 2.21 [ 20.905548] Bluetooth: HCI device and connection manager initialized [ 20.905551] Bluetooth: HCI socket layer initialized [ 20.905553] Bluetooth: L2CAP socket layer initialized [ 20.905557] Bluetooth: SCO socket layer initialized [ 21.477624] Bluetooth: Can't change to loading configuration err [ 21.477654] Bluetooth: Loading patch file failed [ 124.347977] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 124.347980] Bluetooth: BNEP filters: protocol multicast [ 124.347985] Bluetooth: BNEP socket layer initialized ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-28-generic 4.4.0-28.47 ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13 Uname: Linux 4.4.0-28-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: vinicius 1913 F.... pulseaudio /dev/snd/controlC1: vinicius 1913 F.... pulseaudio CurrentDesktop: Unity Date: Thu Jun 30 22:27:24 2016 HibernationDevice: RESUME=UUID=8ab51bc9-dd7d-4e30-9c74-696b6bb851ef InstallationDate: Installed on 2016-06-23 (7 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) MachineType: Acer Aspire E5-573 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-28-generic.efi.signed root=UUID=216c2bbc-7194-46dc-929e-2a02be497343 ro quiet splash RelatedPackageVersions: linux-restricted-modules-4.4.0-28-generic N/A linux-backports-modules-4.4.0-28-generic N/A linux-firmware 1.157.1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/16/2016 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.37 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.37:bd02/16/2016:svnAcer:pnAspireE5-573:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573 dmi.product.version: V3.72 dmi.sys.vendor: Acer ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1597961 Title: Qualcomm Atheros Bluetooth 4.0 not working on Ubuntu 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1597961/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
