Public bug reported: Hopefully I'm reporting this in the correct area/group. Sorry if not. After upgrading to 16.04, my scanner is no longer detected by xsane (and other scan apps.) The model is 'Epson WF-3520' multi-function and is connected wirelessly to the network. The problem occurs on all my computers: A Dell 64 bit desktop, An Asus 64 bit laptop, A Medion 32 bit laptop. I've upgraded to the latest software released by the manufacturer on 2 computers, but it makes no difference. Printing works OK and also the scanner is detected if I connect using a USB cable (a second printer is installed though). The problem only occurs using the 'linux-image-4.4.0...' series of kernels. If I boot with any of the previous kernels available, 'linux-image-4.2.0...' or 'linux-image-3.19.0...' everything works OK. I am able to ping the scanner. I've tried a number of suggested fixes from searching around various forums, although many of these relate to 'back-end' scanners connected to a host for network access which is not applicable as mine is connected directly to the network. In any case none have worked. I have tried the following: . Removing all manufacturer software and /usr/sane.d/epkowa.conf . Comment out all entries in the /usr/sane.d/dll (Back-end related) . Comment out all entries in the /usr/sane.d/dll.conf.conf except 'net' and adding 'epkowa' (Back-end related) . Disable the firewall (ufw) . Specifically adding a port to use (1865) (ie. net 192.1... 1865 . Linking the libraries in /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane
Other than that I'm at a loss and sticking with older kernels. Regards. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: tony 4520 F.... pulseaudio /dev/snd/controlC1: tony 4520 F.... pulseaudio CurrentDesktop: Unity Date: Sun Aug 14 16:37:16 2016 HibernationDevice: RESUME=UUID=762f657a-d174-4173-b09d-52d580c09a91 InstallationDate: Installed on 2013-10-01 (1047 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: ASUSTeK Computer Inc. N71Jq ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=dea23950-d6b3-498c-abba-a94513b58579 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware 1.157.3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 12/24/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N71Jq.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N71Jq dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jq.204:bd12/24/2009:svnASUSTeKComputerInc.:pnN71Jq:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jq:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: N71Jq dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1613027 Title: Network scanner not detected by xsane after upgrade to 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1613027/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs