Public bug reported:

I have 4 x Intel NUC D54250WYK which we use as Kodi media centres,
connected to a central MythTV backend server. The NUCs also have Google
Chrome installed, which we use to watch Netflix. Each of the NUC's are
built exactly the same, using the same HDMI cables, all connected to LCD
TVs. All sound was working perfectly via HDMI on 14.04 LTS, before
upgrading to 16.04.

After fresh installs of 16.04 LTS, sound no longer works via the HDMI
interface, if I attempt to watch Netflix, Youtube, or even sound from
Pandora music streaming - anything from the Internet. I have the ubuntu-
restricted-extras / addons installed, and have followed all the guides
on PulseAudio, and pavucontrol.

I have upgraded / downgraded NUC firmware and turned sound on and off in
the BIOS, reset the default setting and loaded previous working
profiles, however all sound from Web Browsers fails to work through the
HDMI adapter.

I have Google Chrome and even installed the latest Firefox 49 Beta which
supports DRM, Netflix videos work fine, but no down.

If I open up pavucontrol, I can see Chrome / Firefox audio levels seem
to be active in the HDMI control panel, i.e. the levels are moving in
tune with the video stream, but not directed to HDMI output.

I can get it to work under one scenario.... If I trick the audio by
playing a video in Kodi so the sound is active, then I start Chrome /
Firefox and I can watch Netflix / Youtube videos with sound. But I have
to flick over to Kodi to stop the movie, before returning to the web
browser to continue the show. If I pause or click on another link, the
sound dies, and I have to shut down the browser and trick the audio
system again before it works; this obviously is not ideal.

Sound will work via the headphone jack if I switch audio output from
HDMI to analog, in sound control application.

So in a nutshell, I think PulseAudio is working, however somewhere along
the connection between web browser / pulse / HDMI interface, appears not
to be.

TEMPORARY SOLUTION: The only fix I have been able to get working, is to
set Gnome to HDMI resolution of 1440x900, then sound will work on web
videos, however this defeats the purpose of 1080P / HDMI...

FULL DIAGNOSIS: I have provided extensive logs and updates at:
https://answers.launchpad.net/ubuntu/+source/alsa-
driver/+question/399296

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1643122

Title:
  Ubuntu 16.04 No Sound From Web Videos on HDMI

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1643122/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to