I'd like to chip in here. Hardware is Thinkpad X220. Ubuntu 16.10 UEFI
boot. Keyboard works fine when menu is visible, grub just fails to
detect the desired keys in order to bring up the menu.

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https://bugs.launchpad.net/bugs/425979

Title:
  [UEFI boot only] Holding shift fails to display grub2 menu

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