apport information ** Tags added: apport-collected
** Description changed: The video displays for a second somewhat garbled and then this error message is displayed: "There was an error playing video from webcam" Output of `lsusb` Bus 001 Device 005: ID 0bda:579f Realtek Semiconductor Corp. Changing the resolution to 160x120 allows video to be displayed. Anything higher causes the error message to be displayed. This is on a Razer Blade (late 2016). There is a similar issue reported here: https://bugs.launchpad.net/ubuntu/+source/cheese/+bug/1295247?comments=all ProblemType: Bug DistroRelease: Ubuntu 16.10 Package: cheese 3.22.0-1ubuntu1 ProcVersionSignature: Ubuntu 4.8.0-32.34-generic 4.8.11 Uname: Linux 4.8.0-32-generic x86_64 ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity Date: Tue Jan 3 17:58:09 2017 InstallationDate: Installed on 2017-01-04 (0 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) MachineType: Razer Blade RelatedPackageVersions: cheese 3.22.0-1ubuntu1 cheese-common 3.22.0-1ubuntu1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/02/2016 dmi.bios.vendor: Razer dmi.bios.version: E1.00 dmi.board.name: Blade dmi.board.vendor: Razer dmi.board.version: Late 2016 dmi.chassis.type: 9 dmi.chassis.vendor: Razer dmi.chassis.version: Blade (Late 2016) dmi.modalias: dmi:bvnRazer:bvrE1.00:bd09/02/2016:svnRazer:pnBlade:pvr5.04:rvnRazer:rnBlade:rvrLate2016:cvnRazer:ct9:cvrBlade(Late2016): dmi.product.name: Blade dmi.product.version: 5.04 dmi.sys.vendor: Razer + --- + ApportVersion: 2.20.3-0ubuntu8 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/pcmC1D0p: caiges 1875 F...m pulseaudio + /dev/snd/controlC1: caiges 1875 F.... pulseaudio + /dev/snd/controlC0: caiges 1875 F.... pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 16.10 + HibernationDevice: RESUME=UUID=29a06316-4f8a-449e-9773-697ad51c09a0 + InstallationDate: Installed on 2017-01-04 (0 days ago) + InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) + MachineType: Razer Blade + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-32-generic.efi.signed root=UUID=0f8db566-eb75-4829-80c8-499d764b670f ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.8.0-32.34-generic 4.8.11 + RelatedPackageVersions: + linux-restricted-modules-4.8.0-32-generic N/A + linux-backports-modules-4.8.0-32-generic N/A + linux-firmware 1.161 + Tags: yakkety + Uname: Linux 4.8.0-32-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 09/02/2016 + dmi.bios.vendor: Razer + dmi.bios.version: E1.00 + dmi.board.name: Blade + dmi.board.vendor: Razer + dmi.board.version: Late 2016 + dmi.chassis.type: 9 + dmi.chassis.vendor: Razer + dmi.chassis.version: Blade (Late 2016) + dmi.modalias: dmi:bvnRazer:bvrE1.00:bd09/02/2016:svnRazer:pnBlade:pvr5.04:rvnRazer:rnBlade:rvrLate2016:cvnRazer:ct9:cvrBlade(Late2016): + dmi.product.name: Blade + dmi.product.version: 5.04 + dmi.sys.vendor: Razer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1653841/+attachment/4799652/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1653841 Title: Cheese displays "There was an error playing video from webcam" To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cheese/+bug/1653841/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
