More info (sort of): After booting today, I used SSH from another machine (successfully logging in). Unfortunately, when the laptop froze, so did my ssh session. The terminal was not "disconnected by host", but it was inert. The laptop has quieted, but not completely silent. Something is whirring in there, but nothing I've tried can get any response from it (except holding down the power key until it powers off).
I can't get anything from Acer; they deliver the machine with Win-10, so that's what they support. Should I write to Intel? As for the "Unknown stepping info" error, because I don't know whether it's related, I'm going to open a help request at Ask Ubuntu. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1656155 Title: System (keyboard & touchpad) freezes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libdrm/+bug/1656155/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs