Public bug reported:
I have Ubuntu on two laptops, and both have problems with the Ubuntu
Software update. This one just sopped in the process of updating without
any external reason.
ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-21-generic (not installed)
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Uname: Linux 4.10.0-20-generic x86_64
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rasmus 1886 F.... pulseaudio
Date: Wed May 17 10:56:35 2017
ErrorMessage: subprocess new pre-installation script returned error exit status
128
HibernationDevice: RESUME=UUID=af7e72c8-6005-404a-bef3-9630b22b6bb6
InstallationDate: Installed on 2016-06-24 (326 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 3570R/370R/470R/450R/510R/4450RV
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-20-generic.efi.signed
root=UUID=53e647d1-9a1f-49e3-b64d-66c1cb9bfa34 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-image-4.10.0-21-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 128
UpgradeStatus: Upgraded to zesty on 2017-05-05 (12 days ago)
dmi.bios.date: 04/29/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P15RAN.208.140429.ZW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NP370R5E-S08SE
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SEC_SW_REVISION_1234567890ABCD
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrP15RAN.208.140429.ZW:bd04/29/2014:svnSAMSUNGELECTRONICSCO.,LTD.:pn3570R/370R/470R/450R/510R/4450RV:pvrP15RAN:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP370R5E-S08SE:rvrSEC_SW_REVISION_1234567890ABCD:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.name: 3570R/370R/470R/450R/510R/4450RV
dmi.product.version: P15RAN
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package zesty
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https://bugs.launchpad.net/bugs/1691432
Title:
package linux-image-4.10.0-21-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 128
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