Thank you for reporting this bug to Ubuntu.
Ubuntu GNOME 14.04 (trusty) reached end-of-life on April 28, 2017

https://wiki.ubuntu.com/TrustyTahr/ReleaseNotes/UbuntuGNOME#Support
https://lists.ubuntu.com/archives/ubuntu-gnome/2017-March/004211.html

We appreciate that this bug may be old and you might not be interested
in discussing it any more. But if you are then please upgrade to the
latest Ubuntu version and re-test.

** Changed in: gnome-shell (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1285701

Title:
  gnome-shell crashed with SIGSEGV in main_arena() from
  dconf_engine_call_handle_reply()

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