Public bug reported:
Update stops about half way through and never finishes.
ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-21-generic 4.10.0-21.23
ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11
Uname: Linux 4.10.0-21-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jack 1836 F.... pulseaudio
Date: Wed May 31 11:29:36 2017
ErrorMessage: subprocess new pre-installation script returned error exit status
128
InstallationDate: Installed on 2017-05-30 (2 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2a Intel Corp.
Bus 001 Device 003: ID 1532:0043 Razer USA, Ltd
Bus 001 Device 002: ID 04f2:b424 Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. GL552VW
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-21-generic.efi.signed
root=UUID=52878891-7f1a-4352-b0e1-754c5cf639ec ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-image-4.10.0-21-generic 4.10.0-21.23 failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/22/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GL552VW.213
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GL552VW
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrGL552VW.213:bd10/22/2015:svnASUSTeKCOMPUTERINC.:pnGL552VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL552VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: GL552VW
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package need-duplicate-check zesty
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https://bugs.launchpad.net/bugs/1694996
Title:
package linux-image-4.10.0-21-generic 4.10.0-21.23 failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 128
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