Public bug reported: The update process was hung during system update.
ProblemType: Package DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-83-generic (not installed) ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67 Uname: Linux 4.4.0-81-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.1-0ubuntu2.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: make 1548 F.... pulseaudio Date: Sun Jul 9 08:13:50 2017 ErrorMessage: subprocess new pre-installation script returned error exit status 128 HibernationDevice: RESUME=UUID=92ce252f-024b-46ce-a27a-e133cea2f14d InstallationDate: Installed on 2016-10-18 (263 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: ASUSTeK Computer INC. 1015PE ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-81-generic root=UUID=442027d8-5f16-4645-a299-b425cdd99dff ro splash quiet PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.11 SourcePackage: linux Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/06/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1301 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: 1015PE dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: x.xx dmi.chassis.asset.tag: 0x00000000 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer INC. dmi.chassis.version: x.x dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd05/06/2011:svnASUSTeKComputerINC.:pn1015PE:pvrx.x:rvnASUSTeKComputerINC.:rn1015PE:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x: dmi.product.name: 1015PE dmi.product.version: x.x dmi.sys.vendor: ASUSTeK Computer INC. ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-package need-duplicate-check xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1703166 Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1703166/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs