Public bug reported:

Situation:
----------

I have done a new/fresh install of Previsat on my Ubuntu 16.04 64 bit.
When starting Previsat for the first time, it complains that the data folder 
does not exist, and points to a folder containing snapd in the path (see 
attachment).
The error message informs that Previsat should be reinstalled (which I did, 
still same issue).

After clicking on OK on the error message, the program crashes with a segfault.
Starting it again shows an error message that the software is already running. 
Relaunching after that gets you back to the first error message, then the 
segfault, then error about already running. We're in some kind of loop ;(

Temporary solution:
-------------------

I have solved this (temporarily) by symlinking the folder that Previsat
looks at to the folder where the data was really installed on my
machine:

$ sudo ln -s /usr/share/Astropedia /var/lib/snapd/desktop/Astropedia

Long-term solution:
-------------------

But the correct solution would be to have Previsat look at 
/usr/share/Astropedia instead of /var/lib/snapd/desktop/Astropedia
(I find it peculiar that Previsat would be looking for something in a Snap 
folder, when it was installed via Apt and not Snap...)


System information:
-------------------

$ uname -a
Linux daguerre 4.4.0-93-generic #116-Ubuntu SMP Fri Aug 11 21:17:51 UTC 2017 
x86_64 x86_64 x86_64 GNU/Linux

Previsat version: 3.5.1.7+dfsg1-1

** Affects: previsat (Ubuntu)
     Importance: Undecided
         Status: New

** Attachment added: "PrevisatCrash.png"
   
https://bugs.launchpad.net/bugs/1717646/+attachment/4951071/+files/PrevisatCrash.png

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1717646

Title:
  Cannot start Previsat after installing via apt

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/previsat/+bug/1717646/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to