Public bug reported: 1) Description: Ubuntu Artful Aardvark (development branch) Release: 17.10 2) ubuntu-settings: Installed: 17.10.17 Candidate: 17.10.17 3) The printer configuration goes fine and I can print 4) Printer settings stuck on loading drivers database and finally no drivers list available. Only 'cancel' button active.
Note: I'm trying to configure a Brother HL-2030 connected to Network through a FritzBox 7940 router. The printer works fine both on Fedora and macOS X systems. I opened 'System Settings', then select 'Devices' > 'Printers' > 'Add a Printer'. I entered the router address and the window shows me correctly a 'JetDirect-Printer' on 192.168.178.1. I selected the printer and pressed the 'Add' button, a window 'Select Printer Driver' appears and stuck with 'Loading drivers database...'. After about 2 minutes, stopped loading and remains blank. No drivers selection is available and I can only push the 'Cancel' button. ** Affects: ubuntu-settings (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1721704 Title: Printer settings stuck on loading drivers database To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-settings/+bug/1721704/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs