Public bug reported:

A Canon MF8380CDW printer will not print any thing after upgrading to
17.10.  I ran all  the steps from this
https://wiki.ubuntu.com/DebuggingPrintingProblems web site.

I have attached a lot of log files.  Not sure which one is needed. The
printer did work back under 15.10 or 16.04 but took a lot to get it
fixed to work then.  I have tried to print from 18.04 and it has the
same problem with this printer.




myuseraccount@myuseraccount-System-Product-Name:~$ /usr/lib/cups/backend/snmp
network socket://192.168.1.100 "Canon MF8300C Series" "Canon MF8300C Series" 
"MFG:Canon;MDL:MF8300C Series;CLS:PRINTER;DES:Canon MF8300
C Series;CID:;CMD:LIPSLX,CPCA;" ""
myuseraccount@myuseraccount-System-Product-Name:~$ sudo 
/usr/lib/cups/backend/dnssd
[sudo] password for myuseraccount:
DEBUG: sent=0, count=0
DEBUG: Querying "Canon\032MF8300C\032Series._printer._tcp.local"...
DEBUG: Querying "Canon\032MF8300C\032Series._pdl-datastream._tcp.local"...
DEBUG: sent=0, count=2
DEBUG2: query_callback(browser=0x556cd4f96420, interfaceIndex=2, protocol=0, 
event=0, fullName="Canon\032MF8300C\032Series._printer._tcp.local", rrclass=1, 
rrtype=16, rdata=0x
556cd4f97854, rdlen=338, flags=5, context=0x556cd4f95900)
DEBUG2: query_callback: "txtvers=1".
DEBUG2: query_callback: "note=".
DEBUG2: query_callback: "qtotal=1".
DEBUG2: query_callback: "priority=20".
DEBUG2: query_callback: "ty=Canon MF8300C Series".
DEBUG2: query_callback: "product=(CNMF8300C Series)".
DEBUG2: query_callback: "pdl=application/octet-stream".
DEBUG2: query_callback: 
"adminurl=http://Canon0f2ec4.local/m_network_tcpip.html";.
DEBUG2: query_callback: "usb_MFG=Canon".
DEBUG2: query_callback: "usb_MDL=MF8300C Series".
DEBUG2: query_callback: "Transparent=F".
DEBUG2: query_callback: "Binary=F".
DEBUG2: query_callback: "TBCP=F".
DEBUG2: query_callback: "Color=T".
DEBUG2: query_callback: "Copies=T".
DEBUG2: query_callback: "Duplex=T".
DEBUG2: query_callback: "PaperCustom=T".
DEBUG2: query_callback: "Bind=F".
DEBUG2: query_callback: "Collate=T".
DEBUG2: query_callback: "Sort=T".
DEBUG2: query_callback: "Staple=F".
DEBUG2: query_callback: "Punch=0".
DEBUG2: query_callback: "PaperMax=legal-A4".
DEBUG2: query_callback(browser=0x556cd4f96420, interfaceIndex=-1, protocol=-1, 
event=2, fullName="Canon\032MF8300C\032Series._printer._tcp.local", rrclass=1, 
rrtype=16, rdata=
(nil), rdlen=0, flags=0, context=0x556cd4f95900)
DEBUG2: query_callback(browser=0x556cd4f95aa0, interfaceIndex=2, protocol=0, 
event=0, fullName="Canon\032MF8300C\032Series._pdl-datastream._tcp.local", 
rrclass=1, rrtype=16, r
data=0x556cd4f97a0c, rdlen=338, flags=5, context=0x556cd4f95780)
DEBUG2: query_callback: "txtvers=1".
DEBUG2: query_callback: "note=".
DEBUG2: query_callback: "qtotal=1".
DEBUG2: query_callback: "priority=10".
DEBUG2: query_callback: "ty=Canon MF8300C Series".
DEBUG2: query_callback: "product=(CNMF8300C Series)".
DEBUG2: query_callback: "pdl=application/octet-stream".
DEBUG2: query_callback: 
"adminurl=http://Canon0f2ec4.local/m_network_tcpip.html";.
DEBUG2: query_callback: "usb_MFG=Canon".
DEBUG2: query_callback: "usb_MDL=MF8300C Series".
DEBUG2: query_callback: "Transparent=F".
DEBUG2: query_callback: "Binary=F".
DEBUG2: query_callback: "TBCP=F".
DEBUG2: query_callback: "Color=T".
DEBUG2: query_callback: "Copies=T".
DEBUG2: query_callback: "Duplex=T".
DEBUG2: query_callback: "PaperCustom=T".
DEBUG2: query_callback: "Bind=F".
DEBUG2: query_callback: "Collate=T".
DEBUG2: query_callback: "Sort=T".
DEBUG2: query_callback: "Staple=F".
DEBUG2: query_callback: "Punch=0".
DEBUG2: query_callback: "PaperMax=legal-A4".
network dnssd://Canon%20MF8300C%20Series._pdl-datastream._tcp.local/ "Canon 
MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;" ""
DEBUG: sent=2, count=2
myuseraccount@myuseraccount-System-Product-Name:~$ /usr/lib/cups/backend/snmp 
192.168.1.100
network socket://192.168.1.100 "Canon MF8300C Series" "Canon MF8300C Series" 
"MFG:Canon;MDL:MF8300C Series;CLS:PRINTER;DES:Canon MF8300C 
Series;CID:;CMD:LIPSLX,CPCA;" ""
myuseraccount@myuseraccount-System-Product-Name:~$ lpinfo -v
network ipp
network https
network ipps
network http
file cups-brf:/
network beh
direct hp
serial serial:/dev/ttyS0?baud=115200
network socket
network lpd
direct parallel:/dev/lp0
file cups-pdf:/
network bjnp
direct hpfax
network dnssd://Canon%20MF8300C%20Series._pdl-datastream._tcp.local/
network socket://192.168.1.100
myuseraccount@myuseraccount-System-Product-Name:~$ avahi-browse -a -v -t -r
Server version: avahi 0.6.32; Host name: myuseraccount-System-Product-Name.local
E Ifce Prot Name                                          Type                 
Domain
: Cache exhausted
: All for now
myuseraccount@myuseraccount-System-Product-Name:~$ avahi-browse -a -v -c -r
Server version: avahi 0.6.32; Host name: myuseraccount-System-Product-Name.local
E Ifce Prot Name                                          Type                 
Domain
: Cache exhausted

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: cups 2.2.4-7ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-30.33-generic 4.13.13
Uname: Linux 4.13.0-30-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CurrentDesktop: KDE
Date: Wed Jan 17 22:09:47 2018
InstallationDate: Installed on 2017-10-14 (96 days ago)
InstallationMedia: Kubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926)
Lpstat:
 device for Canon_MF8300C_Series: socket://192.168.1.100:9100
 device for PDF: cups-pdf:/
MachineType: System manufacturer System Product Name
Papersize: letter
PpdFiles:
 Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Canon_MF8300C_Series.ppd', '/etc/cups/ppd/PDF.ppd'] failed with 
exit code 2: grep: /etc/cups/ppd/Canon_MF8300C_Series.ppd: Permission denied
 grep: /etc/cups/ppd/PDF.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-30-generic 
root=UUID=0c254e78-bfe6-4030-8e03-92691867118b ro quiet splash
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/10/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4501
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8H61-M LE/CSM
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev x.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4501:bd05/10/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8H61-MLE/CSM:rvrRevx.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apparmor apport-bug artful

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https://bugs.launchpad.net/bugs/1743939

Title:
  Canon MF8380 Wireless Network Not Printing

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