It would be nice if you could provide some debugging information as described in the sane-sm3840 man page:
SANE_DEBUG_SM3840 If the library was compiled with debug support enabled, this environment variable controls the debug level for this backend. E.g., a value of 128 requests all debug output to be printed. Smaller levels reduce verbosity. To see error messages on stderr set SANE_DEBUG_SM3840 to 1. -- lost support for sm3840 family scanners https://bugs.launchpad.net/bugs/115898 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs