Ok, I can reproduce the issue with a full purge and reinstall.
The enable part is good on install - the service is enabled and not just 
dropped on disk as a file.
But the follow on start is what fails - which also explains why it worked after 
a reboot without further modification.
That is enough for me to reiterate until I have a fix.

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https://bugs.launchpad.net/bugs/1741390

Title:
  Please backport open-vm-tools 2:10.2.0-3 (main) from bionic

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