Public bug reported:
GRUB-EFI-AMD64 installed during normal system updates.
Ten minutes later, Surface Pro 3 froze up, possibly from unrelated
issue. Hard rebooted computer using power switch.
Red Surface Pro screen shows at start of reboot. Black screen with three
lines of text flashes by too fast to read. Surface Pro screen shows
again. Black screen shows again. Process repeats forever.
Was able to shut of computer with power switch. Restarted computer,
pressed ESC to go to BIOS. Turned off Trusted (something) Management
(TPM). Machine booted normally.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: grub-efi-amd64 2.02~beta3-4ubuntu7.3
ProcVersionSignature: Ubuntu 4.13.0-37.42-generic 4.13.13
Uname: Linux 4.13.0-37-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CurrentDesktop: GNOME-Classic:GNOME
Date: Fri Mar 16 08:45:14 2018
InstallationDate: Installed on 2016-05-08 (677 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: grub2
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: grub2 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug artful
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1756359
Title:
Rebooting goes into infinite loop on Surface Pro 3
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1756359/+subscriptions
--
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
