Public bug reported: On a Pentium N3540, when trying to launch software install the entires system freezes and a forced reboot is needed to restore the system. This may be related to the bug that causes a Pentium CPU to freeze when switching into power-save mode, but the Software Manager should not be doing something that could crash the CPU. It could be caused by the fact that the laptop does not have a graphics chip which could be causing the software manager to call a rendering function that the CPU cannot respond to.
ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-software 3.26.1-0ubuntu2.17.10.1 ProcVersionSignature: Ubuntu 4.13.0-21.24-generic 4.13.13 Uname: Linux 4.13.0-21-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: XFCE Date: Tue Apr 3 11:26:15 2018 InstallationDate: Installed on 2018-03-26 (7 days ago) InstallationMedia: Xubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105) InstalledPlugins: gnome-software-plugin-flatpak N/A gnome-software-plugin-limba N/A gnome-software-plugin-snap 3.26.1-0ubuntu2.17.10.1 SourcePackage: gnome-software UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: gnome-software (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug artful -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1760925 Title: CPU freezes when staring software manager To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1760925/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs