Same problem happened to Ubuntu 16.04.5. I have to specify "vers=1.0" to
mount a NAS drive successfully. The help said the default version is
1.0, so I spent a lot of time to check other options. Anyone please
update the help text.

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https://bugs.launchpad.net/bugs/1572132

Title:
  SMB driver (SMBv2) does not show all files when mounting a windows top
  level share

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