I've tested that clip here and was asked to install the "bad" codecs
which I did, and then restarted Totem and it played back ok.

That video clip appears a bit strange, in that it's h264 video and mp4
aac audio inside an MPEG2 TS.


Do you have Nvidia graphics hardware?

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https://bugs.launchpad.net/bugs/1767089

Title:
  totem cannot play h.264 on 18.04

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