** Attachment added: "Screenshot 2" https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1773307/+attachment/5144131/+files/UnifyingReceiver2.png
** Description changed: What happens: I'm using a Logitech M525 mouse and occasionally I'm offered an update for it (see the attachment). But when I click "Update" I just get a message "Unable to update "Logitech Unifying Receiver: device ID [hash] - was not found". + was not found". I have the receiver connected. What should happen: Obviously it should be possible to update the device. Another option is to not offer the update at all. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-software 3.28.1-0ubuntu4 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri May 25 09:12:07 2018 InstallationDate: Installed on 2018-04-17 (37 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180416) InstalledPlugins: - gnome-software-plugin-flatpak N/A - gnome-software-plugin-limba N/A - gnome-software-plugin-snap 3.28.1-0ubuntu4 + gnome-software-plugin-flatpak N/A + gnome-software-plugin-limba N/A + gnome-software-plugin-snap 3.28.1-0ubuntu4 PackageArchitecture: all SourcePackage: gnome-software UpgradeStatus: No upgrade log present (probably fresh install) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1773307 Title: Update for Logitech Unifying Receiver offered but cannot be updated To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1773307/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
