Javi, My first thought is that it looks like the kernel doesn't have a driver that supports your bluetooth hardware. If it did then the 'rfkill' command would usually mention "bluetooth".
Next, please run the following commands on the machine: lspci -k > lspci.txt lsusb > lsusb.txt dmesg > dmesg.txt dpkg -l > dpkg.txt and then attach the resulting four text files to this bug. ** Tags added: bionic ** Changed in: bluez (Ubuntu) Status: New => Incomplete ** Also affects: linux (Ubuntu) Importance: Undecided Status: New ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1776859 Title: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1776859/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs