Please run the following commands and post the output here: lsusb sudo /usr/lib/cups/backend/usb /usr/lib/cups/backend/hp ps auxwww | grep ippusbxd
Also run sudo lsusb -vvv > lsusb.txt 2>&1 and attach lsusb.txt to this bug report. Do not compress this file and do not package it together with other files. ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1783861 Title: USB Printer not recognized by Ubuntu 18.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1783861/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs