Public bug reported:

On Ubuntu 18.04 LTS with Kernel 4.15.0-31-generic #33-Ubuntu the built in touch 
pad does not work.
But both mouse buttons works (hard press on touchpad).

lsb_release -rd
Description:    Ubuntu 18.04.1 LTS
Release:        18.04

dmidecode hardware info:
....
System Information
        Manufacturer: Acer
        Product Name: Aspire E5-574G
        Version: V1.18
....
xinput:
⎡ Virtual core pointer                          id=2    [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                id=4    [slave  pointer  (2)]
⎜   ↳ Microsoft  Compact Optical Mouse 500      id=11   [slave  pointer  (2)]
⎜   ↳ ELAN0501:00 04F3:300B Touchpad            id=13   [slave  pointer  (2)]
⎣ Virtual core keyboard                         id=3    [master keyboard (2)]
    ↳ Virtual core XTEST keyboard               id=5    [slave  keyboard (3)]
    ↳ Power Button                              id=6    [slave  keyboard (3)]
    ↳ Video Bus                                 id=7    [slave  keyboard (3)]
    ↳ Video Bus                                 id=8    [slave  keyboard (3)]
    ↳ Power Button                              id=9    [slave  keyboard (3)]
    ↳ Sleep Button                              id=10   [slave  keyboard (3)]
    ↳ HD WebCam: HD WebCam                      id=12   [slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard              id=14   [slave  keyboard (3)]
    ↳ Acer WMI hotkeys                          id=15   [slave  keyboard (3)]

Also a try to compose a udev rule with:

sudo touchpad-edge-detector 106x78 /dev/input/event10
Touchpad ELAN0501:00 04F3:300B Touchpad on /dev/input/event10
Move one finger around the touchpad to detect the actual edges
Kernel says:    x [0..3239], y [0..2347]
Touchpad sends: x [0..3239], y [0..2347] --- \
Touchpad sends: x [0..3239], y [0..2347] /^C

Touchpad size as listed by the kernel: 104x73mm
User-specified touchpad size: 106x78mm
Calculated ranges: 3239/2347

Suggested udev rule:
# Acer Aspire E5-574
evdev:name:ELAN0501:00 04F3:300B 
Touchpad:dmi:bvnInsydeCorp.:bvrV1.18:bd05/25/2017:svnAcer:pnAspireE5-574G:pvrVvrChassisVersion:*
 EVDEV_ABS_00=0:3239:31
 EVDEV_ABS_01=0:2347:30
 EVDEV_ABS_35=0:3239:31
 EVDEV_ABS_36=0:2347:30

edited to a file:

/etc/udev/hwdb.d$ cat acer.hwdb 
# Acer Aspire E5-574
evdev:name:ELAN0501:00 04F3:300B 
Touchpad:dmi:bvnInsydeCorp.:bvrV1.18:bd05/25/2017:svnAcer:pnAspireE5-574G:pvrVvrChassisVersion:*
 EVDEV_ABS_00=0:3239:31
 EVDEV_ABS_01=0:2347:30
 EVDEV_ABS_35=0:3239:31
 EVDEV_ABS_36=0:2347:30

and updating the hwdb with the command:

systemd-hwdb update

After this change not even the mouse buttons works.

May you have any suggestions what I can do to fix this problem?

Best regards
Alexander

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Incomplete


** Tags: bionic

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https://bugs.launchpad.net/bugs/1786419

Title:
  Acer Aspire E5-574G Touchpad does not work

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