apport information ** Tags added: apport-collected
** Description changed: A few days ago purchased a couple of TP-LINK TG-3468 network cards (reviewed by Phoronix here: https://www.phoronix.com/scan.php?page=news_item&px=MTY2ODQ), both brand new, not reused. After installed them to a pc, to my surprise, one of them was correctly identified and the other was incorrectly identified as "NCube Device 8168 (rev 06)". After DuckDuckGoing for a while I found this kernel bud report for FreeBSD: https://forums.freebsd.org/threads/not-recognized-pci-e -network-card.57734/ IMHO is the same issue but I'm using Ubuntu 16.04.5 server i686. I wanted to report this so it can be fixed, please let me know wich logs/data should I provide. When ran lspci -nv this is shown for the correct nic: 03:00.0 0200: 10ec:8168 (rev 06) Subsystem: 7470:3468 Flags: bus master, fast devsel, latency 0, IRQ 27 I/O ports at e800 [size=256] Memory at febff000 (64-bit, non-prefetchable) [size=4K] Memory at fdffc000 (64-bit, prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: r8169 Kernel modules: r8169 And this for the incorrect one: 01:00.0 0200: 10ff:8168 (rev 06) Subsystem: 7470:3468 Flags: bus master, fast devsel, latency 0, IRQ 11 I/O ports at c800 [size=256] Memory at fe9ff000 (64-bit, non-prefetchable) [size=4K] Memory at fdefc000 (64-bit, prefetchable) [size=16K] Capabilities: <access denied> 1) lsb_release -rd Description: Ubuntu 16.04.5 LTS Release: 16.04 2) In regard to the package I think this is related to the kernel itself? 3) Both cards should be identified as "Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 06)" and the r8169 driver should be used. 4) The network card was erroneously detected as a different one and the driver was not loaded by the kernel. Best regards. + --- + AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.4.0-133-generic. + AplayDevices: Error: [Errno 2] No such file or directory + ApportVersion: 2.20.1-0ubuntu2.18 + Architecture: i386 + ArecordDevices: Error: [Errno 2] No such file or directory + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: + Card0.Amixer.info: Error: [Errno 2] No such file or directory + Card0.Amixer.values: Error: [Errno 2] No such file or directory + DistroRelease: Ubuntu 16.04 + HibernationDevice: RESUME=UUID=652853e2-bd7e-44bb-9b13-f2c9c3823791 + InstallationDate: Installed on 2017-12-06 (260 days ago) + InstallationMedia: Ubuntu-Server 16.04 LTS "Xenial Xerus" - Release i386 (20160420.3) + IwConfig: Error: [Errno 2] No such file or directory + MachineType: System manufacturer System Product Name + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-133-generic root=UUID=89ec3fdb-2ccd-497a-8657-bbe2b53393ed ro + ProcVersionSignature: Ubuntu 4.4.0-133.159-generic 4.4.134 + RelatedPackageVersions: + linux-restricted-modules-4.4.0-133-generic N/A + linux-backports-modules-4.4.0-133-generic N/A + linux-firmware 1.157.20 + RfKill: Error: [Errno 2] No such file or directory + Tags: xenial + Uname: Linux 4.4.0-133-generic i686 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 08/27/2010 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 0702 + dmi.board.asset.tag: To Be Filled By O.E.M. + dmi.board.name: P5KPL-CM + dmi.board.vendor: ASUSTeK Computer INC. + dmi.board.version: x.xx + dmi.chassis.asset.tag: Asset-1234567890 + dmi.chassis.type: 3 + dmi.chassis.vendor: Chassis Manufacture + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0702:bd08/27/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5KPL-CM:rvrx.xx:cvnChassisManufacture:ct3:cvrChassisVersion: + dmi.product.name: System Product Name + dmi.product.version: System Version + dmi.sys.vendor: System manufacturer ** Attachment added: "AlsaDevices.txt" https://bugs.launchpad.net/bugs/1788730/+attachment/5180270/+files/AlsaDevices.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1788730 Title: TP-LINK TG-3468 network card not recognized correctly To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1788730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs