apport information ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed
** Tags added: apport-collected ** Description changed: Hallo, The touchpad is not working after installing Ubuntu 18.04.1 LTS in Lenovo Thinkpad laptop. After a lot of googling and trying around, I managed to make it work in the sense that i could move cursor here and there, but still it has numbers of problems. Here is the list of problems it still has: 1. The scrolling does not work at all, it never worked. 2. It is dead after each restart and I have to provide this commands to make it work, so that the cursor could move. sudo modprobe -rv psmouse sudo modprobe -v psmouse proto=imps 3. The typing of the keyboard does not work smoothly, which make me really difficult to work. For example: I ended up typing this ''he list Here is the pr to repoty I want thatoblem of t'' when I want to type: 'Here is the list of problems that I want to report' 4. The left and right touch is really hard. Here is the information on my touchpad 1. pooja@pooja-thinkpad-x1:~$ xinput ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ Logitech Optical USB Mouse id=9 [slave pointer (2)] ⎜ ↳ PS/2 Synaptics TouchPad id=12 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Sleep Button id=8 [slave keyboard (3)] ↳ Integrated Camera: Integrated C id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=11 [slave keyboard (3)] ↳ ThinkPad Extra Buttons id=13 [slave keyboard (3)] 2. pooja@pooja-thinkpad-x1:~$ xinput list 12 PS/2 Synaptics TouchPad id=12 [slave pointer (2)] Reporting 7 classes: Class originated from: 12. Type: XIButtonClass Buttons supported: 7 Button labels: "Button Left" "Button Middle" "Button Right" "Button Wheel Up" "Button Wheel Down" "Button Horiz Wheel Left" "Button Horiz Wheel Right" Button state: Class originated from: 12. Type: XIValuatorClass Detail for Valuator 0: Label: Rel X Range: -1.000000 - -1.000000 Resolution: 0 units/m Mode: relative Class originated from: 12. Type: XIValuatorClass Detail for Valuator 1: Label: Rel Y Range: -1.000000 - -1.000000 Resolution: 0 units/m Mode: relative Class originated from: 12. Type: XIValuatorClass Detail for Valuator 2: Label: Rel Horiz Scroll Range: -1.000000 - -1.000000 Resolution: 0 units/m Mode: relative Class originated from: 12. Type: XIValuatorClass Detail for Valuator 3: Label: Rel Vert Scroll Range: -1.000000 - -1.000000 Resolution: 0 units/m Mode: relative Class originated from: 12. Type: XIScrollClass Scroll info for Valuator 2 type: 2 (horizontal) increment: 15.000000 flags: 0x0 Class originated from: 12. Type: XIScrollClass Scroll info for Valuator 3 type: 1 (vertical) increment: 15.000000 flags: 0x0 3. pooja@pooja-thinkpad-x1:~$ sudo xinput set-prop 12 "libinput Natural Scrolling Enabled Default" 1 [sudo] password for pooja: X Error of failed request: BadAccess (attempt to access private resource denied) Major opcode of failed request: 131 (XInputExtension) Minor opcode of failed request: 57 () Serial number of failed request: 20 Current serial number in output stream: 21 4. I realized that before my touchpad was differently written as now. pooja@pooja-ThinkPad-X1-Carbon-6th:~$ xinput ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ Logitech Optical USB Mouse id=9 [slave pointer (2)] ⎜ ↳ SynPS/2 Synaptics TouchPad id=12 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Sleep Button id=8 [slave keyboard (3)] ↳ Integrated Camera: Integrated C id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=11 [slave keyboard (3)] ↳ ThinkPad Extra Buttons id=13 [slave keyboard (3)] if you need any further information, please let me know. And in case the touchpad is more stable with other version of Ubuntu, kindly let me know. Currently working is really a mess for me. Here is additional information that you asked 1. pooja@pooja-thinkpad-x1:~$ cat /proc/version_signature > version.log cat: /proc/version_signature: No such file or directory 2. pooja@pooja-thinkpad-x1:~$ sudo lspci -vnvn > lspci-vnvn.log pooja@pooja-thinkpad-x1:~$ 3. pooja@pooja-thinkpad-x1:~$ lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 Thanks Poooja + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.2 + Architecture: amd64 + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2018-08-14 (21 days ago) + InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) + Package: linux (not installed) + Tags: bionic + Uname: Linux 4.18.0-041800-generic x86_64 + UnreportableReason: The running kernel is not an Ubuntu kernel + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo + _MarkForUpload: True ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1790801/+attachment/5184800/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1790801 Title: Ubuntu 18.04 touchppad does not work smoothly in Lenono Thinkpad To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1790801/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs