apport information ** Tags added: apport-collected trusty
** Description changed: On my Acer Aspire ES-512 suspend as well as hibernate freeze the kubuntu 18.04 that I installed on a 18G deleted partition. Apparently, suspend/hibernate succeed partially only, so that it cannot resume. The latest kernel where suspend/hibernate work is 3.17, which however has problems with touchpad. That is, I use 3.16.57. From 3.18 and all later kernels suspend/hibernate does not work. It does not help: - to change /etc/default/grup adding RESUME=UUID=<uuid of swap> or nouveau.modeset=0 to GRUB_CMDLINE_LINUX. - to enable hibernate in /var/lib/polkit-1/localauthority/10-vendor.d/com.ubuntu.desktop.pkla. - to use Feng's fixed kernel. (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1774950/comments/61). - /sys/power/ files seems to be alright: cat disk mem_sleep state [platform] shutdown reboot suspend test_resume s2idle [deep] freeze mem disk https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close/1044270#1044270 - busctl call org.freedesktop.login1 /org/freedesktop/login1 org.freedesktop.login1.Manager CanSuspend: s "yes" If anyone want additional information, just let me know. I don't know how to update BIOS on Acer Aspire ES1-512 from Linux: https://help.ubuntu.com/community/BIOSUpdate I have tried the following kernels: Found installed: 3.17.1-031701.201410150735 Found installed: 3.18.120-0318120.201808280231 Found installed: 4.15.0.33.35 Found installed: 3.18.18-031818.201507101433 Found installed: 4.15.0-33.36 Found installed: 3.16.45-031645.201707030336 Found installed: 4.18.5-041805.201808241320 Found installed: 3.18.1-031801.201412170637 Found installed: 3.18.36-031836.201606230133 Found installed: 4.15.0-29.31 Found installed: 4.1.11-040111.201510261146 Found installed: 3.17.8-031708.201501081837 Found installed: 4.14.41-041441.201806042208 Found installed: 3.16.57-031657.201806170831 Found installed: 3.18.2-031802.201501082011 ubuntu-bug linux says that the bug is about a non-installed package (?) lsb_release -rd Description: Ubuntu 18.04.1 LTS Release: 18.04 cat /proc/version Linux version 4.14.41-041441-generic (kernel@kathleen) (gcc version 7.3.0 (Ubuntu 7.3.0-20ubuntu1)) #201806042208 SMP Mon Jun 4 22:10:20 UTC 2018 debconf-show uswsusp uswsusp/RSA_passphrase_v: (password omitted) uswsusp/RSA_passphrase: (password omitted) uswsusp/compress: true uswsusp/image_size: 2147483647 uswsusp/max_loglevel: uswsusp/resume_offset: uswsusp/suspend_loglevel: uswsusp/early_writeout: true uswsusp/encrypt: false uswsusp/no_swap: uswsusp/RSA_key_file: /etc/uswsusp.key uswsusp/compute_checksum: false uswsusp/no_snapshot: uswsusp/RSA_key_bits: 1024 uswsusp/continue_without_swap: true uswsusp/shutdown_method: platform uswsusp/snapshot_device: uswsusp/create_RSA_key: false uswsusp/resume_device: /dev/disk/by-uuid/aea65d92-3a0e-4ae2-a018-ac663635fefd lshw -short H/W path Device Class Description ====================================================== system Aspire ES1-512 (EA53_BM_083D_1.09) /0 bus Aspire ES1-512 /0/0 memory 64KiB BIOS /0/4 processor Intel(R) Celeron(R) CPU N2840 @ 2.16GHz /0/4/8 memory 32KiB L1 cache /0/4/9 memory 1MiB L2 cache /0/7 memory 24KiB L1 cache /0/f memory 8GiB System Memory /0/f/0 memory 8GiB SODIMM DDR3 Synchronous 1333 MHz (0,8 ns) /0/f/1 memory SODIMM [empty] /0/100 bridge Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register /0/100/2 display Atom Processor Z36xxx/Z37xxx Series Graphics & Display /0/100/13 storage Atom Processor E3800 Series SATA AHCI Controller /0/100/14 bus Atom Processor Z36xxx/Z37xxx, Celeron N2000 Series USB xHCI /0/100/14/0 usb3 bus xHCI Host Controller /0/100/14/1 usb2 bus xHCI Host Controller /0/100/14/1/3 bus USB2.0 Hub /0/100/14/1/3/1 communication Atheros AR3012 Bluetooth /0/100/14/1/3/2 input USB Receiver /0/100/14/1/3/4 generic USB2.0-CRW /0/100/14/1/4 multimedia VGA Webcam /0/100/1a generic Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine /0/100/1b multimedia Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller /0/100/1c bridge Atom Processor E3800 Series PCI Express Root Port 1 /0/100/1c.2 bridge Atom Processor E3800 Series PCI Express Root Port 3 /0/100/1c.2/0 wls2 network QCA9565 / AR9565 Wireless Network Adapter /0/100/1c.3 bridge Atom Processor E3800 Series PCI Express Root Port 4 /0/100/1c.3/0 ens3 network RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller /0/100/1d bus Atom Processor Z36xxx/Z37xxx Series USB EHCI /0/100/1d/1 usb1 bus EHCI Host Controller /0/100/1f bridge Atom Processor Z36xxx/Z37xxx Series Power Control Unit /0/100/1f.3 bus Atom Processor E3800 Series SMBus Controller /0/1 scsi0 storage /0/1/0.0.0 /dev/sda disk 1TB WDC WD10JPVX-22J /0/1/0.0.0/1 /dev/sda1 volume 4095KiB BIOS Boot partition /0/1/0.0.0/2 /dev/sda2 volume 18GiB EXT4 volume /0/1/0.0.0/3 /dev/sda3 volume 18GiB EXT4 volume /0/1/0.0.0/4 /dev/sda4 volume 18GiB Linux swap volume /0/1/0.0.0/5 /dev/sda5 volume 875GiB EXT4 volume + --- + ApportVersion: 2.14.1-0ubuntu3.29 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: flem 2489 F.... pulseaudio + CurrentDesktop: KDE + DistroRelease: Ubuntu 14.04 + HibernationDevice: RESUME=UUID=aea65d92-3a0e-4ae2-a018-ac663635fefd + InstallationDate: Installed on 2015-03-14 (1272 days ago) + InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) + MachineType: Acer Aspire ES1-512 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-45-generic root=UUID=993b7448-20b1-496e-ba48-969cf3656e85 ro quiet splash + ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14 + RelatedPackageVersions: + linux-restricted-modules-3.16.0-45-generic N/A + linux-backports-modules-3.16.0-45-generic N/A + linux-firmware 1.127.24 + Tags: trusty + Uname: Linux 3.16.0-45-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo wireshark + _MarkForUpload: True + dmi.bios.date: 10/24/2014 + dmi.bios.vendor: Insyde Corp. + dmi.bios.version: V1.09 + dmi.board.asset.tag: Type2 - Board Asset Tag + dmi.board.name: Aspire ES1-512 + dmi.board.vendor: Acer + dmi.board.version: V1.09 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: Acer + dmi.chassis.version: V1.09 + dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.09:bd10/24/2014:svnAcer:pnAspireES1-512:pvrV1.09:rvnAcer:rnAspireES1-512:rvrV1.09:cvnAcer:ct10:cvrV1.09: + dmi.product.name: Aspire ES1-512 + dmi.product.version: V1.09 + dmi.sys.vendor: Acer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1790606/+attachment/5185340/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1790606 Title: Acer Aspire ES-512 cannot hibernate/suspend on newer kernels than 3.17 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1790606/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
