>From the upstream bug:

Can someone who has seen this and make this happen obtain tools logs with the 
HGFS server logging enabled?
How to set up the logging is as follows:

Create the following file:
/etc/vmware-tools/tools.conf
Edit it with the following details (modified to your file location of choice):
[logging]
log = true
vmtoolsd.level = debug
vmtoolsd.handler = file
vmtoolsd.data = c:/tmp/vmtoolsd.${USER}.log

vmsvc.level = debug
vmsvc.handler = file
vmsvc.data = c:/tmp/vmsvc.log

dndcp.level = debug
dndcp.handler = file
dndcp.data = c:/tmp/dndcp.log

vmusr.level = debug
vmusr.handler = file
vmusr.data = c:/tmp/vmusr.${USER}.log

hgfsServer.level = debug

hgfsd.level = debug

No need to restart any of the tools services, just check that the files start 
to appear.
Do whatever steps are required to enable the crash to occur.
Update the tools log files here.

** Bug watch added: github.com/vmware/open-vm-tools/issues #284
   https://github.com/vmware/open-vm-tools/issues/284

** Also affects: open-vm-tools via
   https://github.com/vmware/open-vm-tools/issues/284
   Importance: Unknown
       Status: Unknown

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https://bugs.launchpad.net/bugs/1791220

Title:
  increased crash rate since 10.3 upgrade is available

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