I guess something happened like a common case, a soft reset won't affect data on the device unless the battery is very low. As a result, Laptop or package is unresponsive. You can check the solution on following the link https://www.hpsupporthelpline.com/ as you can get the easy solution from HP Support Assistant.
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1427487 Title: Shutdown screen is unresponsive To manage notifications about this bug go to: https://bugs.launchpad.net/hundredpapercuts/+bug/1427487/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
