Both of them work. I don't understand how the last command can work and
I may still be behind a firewall.

Also:

$ timedatectl status
 Network time on: yes
NTP synchronized: yes

So it seems it is synchronized, it just re-tries too frequently.

** Changed in: ntp (Ubuntu)
       Status: Incomplete => New

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https://bugs.launchpad.net/bugs/1797872

Title:
  ntpd keeps Soliciting pool server

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