Could you confirm the following info? 1, On Windows, use cmd tool; cd touchpadfw ; SynReflash.exe /Q; wait for 1 min. until it show version info and then check "FW Version: 1.3". If it is 1.3, then you have upgraded fw successfully.
2, If not 1.3, please update fw again; use cmd tool; synreflash.exe /f 1 /s 1 /y /i "filename"; filename: TM3289: PRxxx-TM3289-XXX.img TM3288: PRxxx-TM3288-XXX.img 3, on Linux, Boot with kernel cmd "psmouse.synaptics_intertouch=0". please confirm touchpad works well on PS/2 mode check $ dmesg |grep serio touchpad should be shown on PS/2 mode. After touchpad fw update, touchpad should work on both PS/2 mode and smbus mode on Linux. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1791427 Title: Touchpad and/or trackpoint stop working after S3 suspend on Lenovo X1 Carbon 6th To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1791427/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
