Following up on my post, where I did a fresh upgrade to 18.04 ...

Since then, I've done a few simalar, FRESH, upgrades without a problem with 
sound. So, I went back to my own system and tried a few things; I was tired of 
having to open a terminal and copy "pactl ..." I tried:
1. Purged Pulseaudio in Terminal with: sudo apt-get remove --purge pulseaudio
2. Rebooted and had sound, but no sound control in the system tray.
3. Reinstalled Pulseaudio with: sudo apt install pulseaudio
4. Immediately had no sound without using: pactl load-module module-detect
5. Repeated step 1 & 2; had sound

Knowing that Pulseaudio is only a control app for ALSA and wanting
control in the system tray, I installed QasMixer (an ALSA GUI) with:
sudo apt-get install qasmixer  I think the problem is with Pulseaudio
and the inability to get it configured correctly on some machines. There
doesn't seem to be a way of troubleshooting or an easy fix.

Now I have both sound and a controller again.

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https://bugs.launchpad.net/bugs/1770429

Title:
  Ubuntu 18.04 No audio from speakers. Headphones working. Surface Pro 3

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