Eero I filed the original report. To me your comment seems only critical and not helpful, especially in a report where a fix is being released. If someone uses the same location for backup this problem doesn't appear to exist.
I try to file bug reports as I encounter them, along with any workaround, as a way of being helpful and contributing to something I believe in, they are not always fixed but if you have an urgent issue that needs attention you have plenty of options. Have you discussed on Ubuntu forums? filed a separate report(s) for issues you face? posted a bounty? Use/purchase a different program? Developing software takes money and/or time. It is unfair as well as unhelpful to stand back and complain without contributing either money or time to support. Asking people to work for free for the most part is unreasonable. People deserve compensation for their work for food, clothing, shelter, etc. Apart from this interface bug the backup process has been fast and reliable for me. I have relied on it on several occasions, and have yet to find a program with the same power, reliability, flexibility and ease of use. I use primarily Elementary OS which includes no backup software by default. I don't like its default music player but that change to a preferred software takes me less than a minute. If you don't like deja dup an up-to-date forum post exploring/testing preferred alternatives or outlining your specific unmet needs is more helpful and potentially more constructive. On Sun, Jan 6, 2019, 23:15 Eero <1804...@bugs.launchpad.net wrote: > Wow! It took 5 years from "Deja-Dup" to start working on this critical > bug. I'd guess they don't even use their own application, because > otherwise this had been an obvious show stopper bug a long time ago. Can > Canonical/Ubuntu finally change the default backup application to > something sane? > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1804744 > > Title: > Restoring from new location does not find backup files > > Status in Déjà Dup: > Fix Released > Status in deja-dup package in Ubuntu: > Confirmed > > Bug description: > 1. I back up my computer to my external hard drive > 2. I reinstall my new distro > 3. I install deja-dup and duplicity > 4. I open deja-dup, and select restore > 5. I select my external hard drive and the restore directory > 6. Deja-dup fails with "no backup found" message and creates a new > backup directory on the hard drive > > This indicated to me that deja dup ignored the restore directory I > entered, and instead used the default directory, which did not exist, > hence restore fails because the backend is told to look in the wrong > place for the backup! This seems like more a user interface issue than > an issue with the backup. > > Here is the workflow I had to use to restore my backup: > > 1. Set storage location to "local folder" and then manually navigate to > the folder on my external hard drive. If I did not do this specifically, > then backup would fail. Selecting the external hard drive directly as the > device and entering the folder in the "folder" field also fails. > 2. Select restore and again use "local folder" and manually navigate to > the folder on my external hard drive. If I instead try to use the hard > drive device listed and enter the backup folder in the "folder" field, the > restore also fails. > > This issue occurs on both Ubuntu 18.04.1 and ElementaryOS Juno. > > lsb_release -d > Description: elementary OS 5.0 Juno > > dpkg-query -W deja-dup duplicity > deja-dup 37.1-2fakesync1 > duplicity 0.7.17-0ubuntu1 > > gsettings list-recursively org.gnome.DejaDup > /tmp/deja-dup.gsettings > cat /tmp/deja-dup.gsettings > org.gnome.DejaDup last-restore '2018-11-23T01:39:44.556645Z' > org.gnome.DejaDup periodic true > org.gnome.DejaDup periodic-period 1 > org.gnome.DejaDup full-backup-period 90 > org.gnome.DejaDup backend 'local' > org.gnome.DejaDup last-run '2018-11-23T01:39:44.556645Z' > org.gnome.DejaDup nag-check '' > org.gnome.DejaDup prompt-check '2018-11-22T12:34:36.095106Z' > org.gnome.DejaDup root-prompt true > org.gnome.DejaDup include-list ['$HOME'] > org.gnome.DejaDup exclude-list ['/home/ethan/.local/share/Trash'] > org.gnome.DejaDup last-backup '' > org.gnome.DejaDup allow-metered false > org.gnome.DejaDup delete-after 0 > org.gnome.DejaDup.Rackspace username '' > org.gnome.DejaDup.Rackspace container 'ethan-laptop' > org.gnome.DejaDup.S3 id '' > org.gnome.DejaDup.S3 bucket '' > org.gnome.DejaDup.S3 folder 'ethan-laptop' > org.gnome.DejaDup.OpenStack authurl '' > org.gnome.DejaDup.OpenStack tenant '' > org.gnome.DejaDup.OpenStack username '' > org.gnome.DejaDup.OpenStack container 'ethan-laptop' > org.gnome.DejaDup.GCS id '' > org.gnome.DejaDup.GCS bucket '' > org.gnome.DejaDup.GCS folder 'ethan-laptop' > org.gnome.DejaDup.Local folder '/media/ethan/porta_500gb/m1330' > org.gnome.DejaDup.Remote uri '' > org.gnome.DejaDup.Remote folder 'ethan-laptop' > org.gnome.DejaDup.Drive uuid '1919a422-d154-4e19-b551-f74b56cf1f0e' > org.gnome.DejaDup.Drive icon '. GThemedIcon drive-harddisk-usb > drive-harddisk drive' > org.gnome.DejaDup.Drive folder 'm1330' > org.gnome.DejaDup.Drive name 'porta_500gb' > org.gnome.DejaDup.GOA id '' > org.gnome.DejaDup.GOA folder 'ethan-laptop' > org.gnome.DejaDup.GOA type 'google' > org.gnome.DejaDup.File short-name '' > org.gnome.DejaDup.File type 'normal' > org.gnome.DejaDup.File migrated true > org.gnome.DejaDup.File name '' > org.gnome.DejaDup.File path '' > org.gnome.DejaDup.File uuid '' > org.gnome.DejaDup.File icon '' > org.gnome.DejaDup.File relpath @ay [] > > To manage notifications about this bug go to: > https://bugs.launchpad.net/deja-dup/+bug/1804744/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1804744 Title: Restoring from new location does not find backup files To manage notifications about this bug go to: https://bugs.launchpad.net/deja-dup/+bug/1804744/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
