Alex, The log in comment #3 is from recovery mode, not what we need.
Please follow the steps in comment #2 again, but before sending 'prev_boot.txt' try compressing it to make it smaller: xz prev_boot.txt and then send us 'prev_boot.txt.xz' -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1811599 Title: When booting, the computer hangs at a purple screen and no login prompt is ever displayed To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1811599/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
