apport information

** Tags added: apport-collected tessa

** Description changed:

  I am using a Dell XPS 13 (9370) connected to a Caldigit TS3 Plus
  thunderbolt dock. On this dock I have two monitors connected. One is
  connected to the display port of the dock, the second one is connected
  to an USB-C Thunderbolt port using an USB-C to mini DP adapter.
  
- The second monitor is only detected, when I _first_ plug in the adapter
- and _then_ plug in the the cable to the adapter. This also only works
- when the system has booted _and_ I am logged in. I already disabled
- thunderbolt security completely in UEFI. Once the monitor has been
- detected it is also working during boot, when I restart the system.
+ The second monitor is only detected, when I _first_ plug in the adapter and 
_then_ plug in the the cable to the adapter. This also only works when the 
system has booted _and_ I am logged in. I already disabled thunderbolt security 
completely in UEFI. Once the monitor has been detected it is also working 
during boot, when I restart the system.
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.5
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/pcmC0D0p:   max        1628 F...m pulseaudio
+  /dev/snd/controlC0:  max        1628 F.... pulseaudio
+  /dev/snd/controlC1:  max        1628 F.... pulseaudio
+ CurrentDesktop: X-Cinnamon
+ DistroRelease: Linux Mint 19.1
+ HibernationDevice: RESUME=UUID=e6ab437d-a79f-412f-bed4-1a80bbde0736
+ InstallationDate: Installed on 2019-01-05 (47 days ago)
+ InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217
+ MachineType: Dell Inc. XPS 13 9370
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-45-generic 
root=/dev/mapper/mint--vg-root ro quiet splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
+ RelatedPackageVersions:
+  linux-restricted-modules-4.15.0-45-generic N/A
+  linux-backports-modules-4.15.0-45-generic  N/A
+  linux-firmware                             1.173.3
+ Tags:  tessa
+ Uname: Linux 4.15.0-45-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 11/04/2018
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.6.3
+ dmi.board.name: 09DKKT
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: 
dmi:bvnDellInc.:bvr1.6.3:bd11/04/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn09DKKT:rvrA00:cvnDellInc.:ct10:cvr:
+ dmi.product.family: XPS
+ dmi.product.name: XPS 13 9370
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1817070/+attachment/5240681/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1817070

Title:
  Thunderbolt display not detected

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1817070/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to