apport information ** Tags added: apport-collected
** Description changed: I have a HUAWEI E3531 HSPA+ USB Stick When I plug it in, journalctl shows me Mär 10 19:21:20 pshp usb_modeswitch[3556]: usb_modeswitch: switched to 12d1:14dc on 1/9 Mär 10 19:21:20 pshp kernel: scsi 1:0:0:0: Direct-Access HUAWEI TF CARD Storage 2.31 PQ: 0 ANSI: 2 Mär 10 19:21:20 pshp kernel: sd 1:0:0:0: Attached scsi generic sg0 type 0 Mär 10 19:21:20 pshp kernel: sd 1:0:0:0: [sda] Attached SCSI removable disk Mär 10 19:21:21 pshp usb_modeswitch_dispatcher[3556]: Unable to open bind list file: No such file or directory Mär 10 19:21:21 pshp usb_modeswitch[3556]: usb_modeswitch: add device ID 12d1:14dc to driver option Mär 10 19:21:21 pshp usb_modeswitch[3556]: usb_modeswitch: please report the device ID to the Linux USB developers! Mär 10 19:21:22 pshp ModemManager[860]: <info> Couldn't check support for device at '/sys/devices/pci0000:00/0000:00:14.0/usb1/1-1': not supported by any plugin And the modem does not work (no ttyUSBX appears) ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.18.0-15-generic 4.18.0-15.16~18.04.1 ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-15-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: GNOME Date: Sun Mar 10 19:17:23 2019 EcryptfsInUse: Yes SourcePackage: linux-signed-hwe UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago) + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.5 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: ps 1825 F.... pulseaudio + CurrentDesktop: GNOME + DistroRelease: Ubuntu 18.04 + EcryptfsInUse: Yes + HibernationDevice: RESUME=UUID=f51203fe-7748-4c6c-b60e-becfac3f8f93 + MachineType: HP HP EliteBook 820 G4 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-15-generic root=UUID=ef37c096-b516-41e7-89ce-be7432f1677e ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20 + RelatedPackageVersions: + linux-restricted-modules-4.18.0-15-generic N/A + linux-backports-modules-4.18.0-15-generic N/A + linux-firmware 1.173.3 + Tags: bionic wayland-session + Uname: Linux 4.18.0-15-generic x86_64 + UpgradeStatus: Upgraded to bionic on 2018-07-01 (252 days ago) + UserGroups: adm cdrom dip gsmsms lpadmin plugdev sambashare scanner sudo + _MarkForUpload: True + dmi.bios.date: 10/17/2017 + dmi.bios.vendor: HP + dmi.bios.version: P78 Ver. 01.08 + dmi.board.name: 8292 + dmi.board.vendor: HP + dmi.board.version: KBC Version 45.3C + dmi.chassis.asset.tag: 5CG7453N9P + dmi.chassis.type: 10 + dmi.chassis.vendor: HP + dmi.modalias: dmi:bvnHP:bvrP78Ver.01.08:bd10/17/2017:svnHP:pnHPEliteBook820G4:pvr:rvnHP:rn8292:rvrKBCVersion45.3C:cvnHP:ct10:cvr: + dmi.product.family: 103C_5336AN HP EliteBook + dmi.product.name: HP EliteBook 820 G4 + dmi.product.sku: X3T22AV + dmi.sys.vendor: HP ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1819362/+attachment/5245201/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1819362 Title: HUAWEI E3531 HSPA+ USB Stick "please report the device ID to the Linux USB developers" To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1819362/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
