Public bug reported:
3.32.0-1ubuntu1 on Ubuntu 19.04 Disco fails to create a screenshot. The
error produced is "Totem could not get a screenshot of the video. This
is not supposed to happen please file a bug report."
Steps to reproduce:
Open a video and choose Take screenshot from the totem menu.
note: i have the problem with many .webm videos but not with .avi
corrado@corrado-p6-dd-0314:~$ totem ~/Videos/cincia.webm
(totem:22902): Gtk-WARNING **: 15:30:27.854:
gtk_window_present_with_time() should not be called with 0, or
GDK_CURRENT_TIME as a timestamp, the timestamp should instead be
gathered at the time the user initiated the request for the window to be
shown
(totem:22902): Gtk-WARNING **: 15:30:27.990: Drawing a gadget with
negative dimensions. Did you forget to allocate a size? (node slider
owner GtkScale)
(totem:22902): Gtk-WARNING **: 15:30:28.012: Drawing a gadget with
negative dimensions. Did you forget to allocate a size? (node slider
owner GtkScale)
** (totem:22902): WARNING **: 15:30:39.279: Could not take screenshot:
failed to retrieve or convert video frame
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: totem 3.32.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.0.0-7.8-generic 5.0.0
Uname: Linux 5.0.0-7-generic x86_64
ApportVersion: 2.20.10-0ubuntu23
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Mar 19 15:31:58 2019
ExecutablePath: /usr/bin/totem
InstallationDate: Installed on 2019-03-14 (4 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190314)
SourcePackage: totem
UpgradeStatus: No upgrade log present (probably fresh install)
XorgLog: Error: [Errno 2] No such file or directory: '/var/log/Xorg.0.log'
** Affects: totem (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug disco
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https://bugs.launchpad.net/bugs/1820869
Title:
totem Could not take screenshot
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