Public bug reported:
This issue was observed in laptop -"iBall-Aer3" which has a touch-pad with
integrated fingerprint scanner. Both works very well in Windows 10, but not in
Linux.
Please Check.
Any help is highly appreciated.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: linux-image-5.0.0-13-generic 5.0.0-13.14
ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
Uname: Linux 5.0.0-13-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dipin 1204 F.... pulseaudio
/dev/snd/controlC1: dipin 1204 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 21 18:12:35 2019
InstallationDate: Installed on 2019-04-21 (0 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: iBall Aer3
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic
root=UUID=53642f8a-ea5c-46e8-bde2-b1744102311b ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-5.0.0-13-generic N/A
linux-backports-modules-5.0.0-13-generic N/A
linux-firmware 1.178
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/26/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: YZ-BI-13.3-S133AR110-A55H-040-G
dmi.board.asset.tag: Default string
dmi.board.name: Aer3
dmi.board.vendor: iBall
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 9
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrYZ-BI-13.3-S133AR110-A55H-040-G:bd07/26/2017:svniBall:pnAer3:pvrDefaultstring:rvniBall:rnAer3:rvrDefaultstring:cvnDefaultstring:ct9:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: Aer3
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: iBall
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug disco
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https://bugs.launchpad.net/bugs/1825718
Title:
Touchpad not detecting in Linux
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