Public bug reported:
There is no sound coming when i use earphones and the speakers are
working okay , I have checked my earphones are also okay and working
fine
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.18.0-18.19-generic 4.18.20
Uname: Linux 4.18.0-18-generic x86_64
ApportVersion: 2.20.10-0ubuntu13.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: kaushal 2918 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon May 6 15:05:43 2019
InstallationDate: Installed on 2018-11-16 (170 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_IN
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: kaushal 2918 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Front
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [Vostro 14-3468, Realtek ALC3246, Black Headphone Out, Front] No sound
at all
UpgradeStatus: Upgraded to cosmic on 2019-04-20 (15 days ago)
dmi.bios.date: 02/06/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.3.0
dmi.board.name: 0T1X3V
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr2.3.0:bd02/06/2018:svnDellInc.:pnVostro14-3468:pvr:rvnDellInc.:rn0T1X3V:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: Vostro
dmi.product.name: Vostro 14-3468
dmi.product.sku: 0792
dmi.sys.vendor: Dell Inc.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug cosmic
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https://bugs.launchpad.net/bugs/1827854
Title:
[Vostro 14-3468, Realtek ALC3246, Black Headphone Out, Front] No sound
at all
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