Public bug reported:
I recently installed Ubuntu 19.04 on this protab laptop. In the settings
menu the sound output shows a headphone and a multichannel output
option. There is no sound coming out of either system, despite there
being sound detection demonstrated in the sound bars in the output menu
moving with the playback audio. I have tried force
restarting/reinstalling Alsa mixer and pulse audio and all the obvious
things such as checking sound level settings.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: gnome-control-center 1:3.32.2-0ubuntu1.1
ProcVersionSignature: Ubuntu 5.0.0-23.24-generic 5.0.15
Uname: Linux 5.0.0-23-generic x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Aug 6 02:09:12 2019
ExecutablePath: /usr/bin/gnome-control-center
InstallationDate: Installed on 2019-02-22 (164 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
ProcEnviron:
LANGUAGE=en_AU:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_AU.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: Upgraded to disco on 2019-08-04 (1 days ago)
** Affects: gnome-control-center (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug disco
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https://bugs.launchpad.net/bugs/1839006
Title:
No sound is playing from this laptop
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