Hi, this bug also affects me.
Printer: HP LaserJet MFP M28-M31 hplip-version: 3.19.11 Operating System: Linux Mint 19.2 I have similar/the same issues as the ones @t-moreau pointed out: Using "Simple Scan", scanning in "Text" mode with 150 or 300 dpi works. Higher dpi-settings do not work. Using "Photo" mode fails. It was pointed out earlier, that a timeout might be causing the troubles. This idea would be supported by the fact that scanning with a higher resolution or in "Photo" mode takes longer. Is someone still looking into this? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1811504 Title: scan with Laserjet MFP-M28 fails To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1811504/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs