Public bug reported:

As soon as I've booted my ubuntu 19.10, I've plugged my headphones and
got some clicking sound, but then there was no sound at all afterwards.

The device shows on Settings > Output and it's detected by alsamixer
also.

The headphone works normally on my phone.

This is the first time I've booted ubuntu since I've updated it (not
considering when you have to do so for the installing process). Sound
worked normally back then.

Only sound I hear is the clicking sound whenever I plug it in and off.

Headphone is at maximum gain on alsamixer.

HW info shows at title.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7
Uname: Linux 5.3.0-23-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  tadeu      1556 F.... pulseaudio
                      tadeu      5159 F.... alsamixer
 /dev/snd/pcmC0D0p:   tadeu      1556 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 25 07:51:05 2019
InstallationDate: Installed on 2019-03-27 (242 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  tadeu      1556 F.... pulseaudio
                      tadeu      5159 F.... alsamixer
 /dev/snd/pcmC0D0p:   tadeu      1556 F...m pulseaudio
Symptom_Jack: Black Headphone Out, Front
Symptom_Type: No sound at all
Title: [OptiPlex 3050, Realtek ALC3234, Black Headphone Out, Front] No sound at 
all
UpgradeStatus: Upgraded to eoan on 2019-11-22 (3 days ago)
dmi.bios.date: 08/09/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.10.2
dmi.board.name: 0JP3NX
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.10.2:bd08/09/2018:svnDellInc.:pnOptiPlex3050:pvr:rvnDellInc.:rn0JP3NX:rvrA01:cvnDellInc.:ct3:cvr:
dmi.product.family: OptiPlex
dmi.product.name: OptiPlex 3050
dmi.product.sku: 07A3
dmi.sys.vendor: Dell Inc.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug eoan

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1853828

Title:
  [OptiPlex 3050, Realtek ALC3234, Black Headphone Out, Front] No sound
  at all

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1853828/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to