I'm having the same issue on an Asus Zenbook UX391U Linux mint 19.3 kernel version 5.3.0-24
lsusb Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 27c6:5201 Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 13d3:56b9 IMC Networks Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub lspci 00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 08) 00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (rev 07) 00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 08) 00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21) 00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21) 00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21) 00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #1 (rev 21) 00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21) 00:1c.0 PCI bridge: Intel Corporation Device 9d13 (rev f1) 00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1) 00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #9 (rev f1) 00:1f.0 ISA bridge: Intel Corporation Intel(R) 100 Series Chipset Family LPC Controller/eSPI Controller - 9D4E (rev 21) 00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21) 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21) 00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21) 01:00.0 Network controller: Intel Corporation Wireless 8265 / 8275 (rev 78) 6d:00.0 Non-Volatile memory controller: Toshiba America Info Systems NVMe Controller (rev 01) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1641290 Title: [04f3:0903] Elan Microelectronics Corp fingerprint reader not recognised To manage notifications about this bug go to: https://bugs.launchpad.net/libfprint/+bug/1641290/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
