Hello, Thank you for the quick response.
The "unplugged" status is reported by the pulse audio volume control as you can see in attached png. For info, I attach the output of pacmd list-cards which would seem to indicate that the hdmi audio is connected to the Intel Corporation Broadwell-U Audio Controller. I am happy to run commands and/or tests if that could help you to figure this out! I am a fully qualified computer scientist with 45 years of IT experience and program every day! Happy Holidays, Bob On Mon, 30 Dec 2019 at 03:55, Daniel van Vugt <daniel.van.v...@canonical.com> wrote: > If you have an Nvidia GPU in this laptop then it's possible and even > likely the HDMI port is wired to Nvidia and not Intel. This means the > feature depends on the Nvidia driver installed. > > When you say: > > > but all the HDMI output devices are listed as "unplugged" > > can you please explain what you are looking at there? > > ** Package changed: xorg (Ubuntu) => ubuntu > > ** Changed in: ubuntu > Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1857821 > > Title: > external HDMI monitor always "unplugged" > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+bug/1857821/+subscriptions > ** Attachment added: "pacmd_list-cards.txt" https://bugs.launchpad.net/bugs/1857821/+attachment/5316481/+files/pacmd_list-cards.txt ** Attachment added: "pulse audio volume control.png" https://bugs.launchpad.net/bugs/1857821/+attachment/5316482/+files/pulse%20audio%20volume%20control.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1857821 Title: external HDMI monitor always "unplugged" To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1857821/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
